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On Star Relaunches Its Brand With Focus on Responsible Connection

Sep 21, 2010



From the greatest city in the world: New York - OnStar is launching new services, capabilities and technology for its nearly 6 million subscribers as part of a top-to-bottom realignment of the company’s long-term strategy built around ‘responsible connectivity.’

OnStar plans to pilot major innovations that significantly increase drivers’ in-car connection to the world, while extending its safety leadership in the automotive industry.

“These initiatives are all about OnStar’s role in keeping drivers and passengers connected and safe,” said OnStar President Chris Preuss. “Building on the rock-solid foundation of OnStar’s safety and security platform, we were given a clear directive to develop OnStar as one of the chief pillars in defining General Motors’ business going forward.”

And here's the highlights along with my colorful commentary.

New Technology Testing:

OnStar subscribers and technology insiders got a first look at OnStar’s new technologies that are enabled through the ninth generation hardware:

Audio Facebook Updates: OnStar showcased in-car social media interactions that are being tested. If implemented, Audio Facebook Updates would allow OnStar subscribers to verbally update their Facebook status message through audio recordings and/or listen to their most recent news feed messages through the OnStar Virtual Advisor service.

Voice Texting: OnStar revealed beta tests for voice-based SMS (short message service). This feature would enable customers to have their text messages read to them using Bluetooth.
The Bluetooth technology allows users to connect their mobile device to their vehicle and receive automated text messages. With one button press, on the steering wheel, users can reply to a text by verbally selecting a preset response.

OnStar MyLink:

OnStar announced the OnStar MyLink sub-brand for mobile phone applications. Chevrolet, Buick, GMC and Cadillac mobile apps powered by OnStar will allow owners to remotely activate all functions available on a traditional key fob, including remote start, horn and lights and door locks and unlocks securely from select smartphones. Versions have already been shown for the Chevrolet Volt electric vehicle with extended range capability and the all-new Chevrolet Cruze compact sedan.

Redesigned IT Infrastructure:

OnStar revealed its Advanced Telematics Operations Management System (ATOMS) computing platform, one of the most powerful and comprehensive machine-to-machine telematics systems in the world. ATOMS allows for advanced geo-boxing and voice-texting engines, including Audio Facebook Updates. OnStar services are rigorously tested to ensure they are consistent with GM’s safe driver principles and help reduce distracted driving.

9th Generation of Hardware:

OnStar also unveiled its ninth generation hardware that improves the user experience with new natural voice recognition, Bluetooth phonebook, improved navigation, the ability to work with advanced traffic management and severe weather alert services, also known as geo-boxed notification services.

Here's my thing with automated voice communication: What if you speak with an accent or do not use the King's English? Let's be honest, I have a hard enough time tawking -- I mean-- talking (I type how I speak) to those who are from other parts of the US and them not understanding me. I say "Coffee" like how I was taught to say it, and how others said it around me. What if you have a British accent like Naomi Campbell, or a Southern accent like Clifford Harris? If On Star had a specific accent download, I would activate On Star in my Ray of Sunshine so fast...

I won't even explore the whole ebonics thing. So many questions, but I want to try it...

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